EXIT BD La Dame de la Brume Version Française

Return Policy Return Policy for purchases from the website If you are not satisfied with your item, you can return it for a full refund (excluding shipping charges) within 14 days of purchase. Please write to us at info@divertioz.com to obtain an authorization number for a refund before returning the item. Conditions - The product must be in sellable condition and in its original packaging; it should not be opened or damaged. If the product is not returned in its original packaging, it will be returned at your expense and no refund will be issued. - You must pay for return shipping for a product to be returned. Please ensure that the product is well packaged. We recommend that you insure your package. - Proof of purchase is absolutely necessary for reimbursement. - The refunds will made in the same payment method you used for the purchase. - You can return the product in the store, the same conditions will apply. Damaged or defective products For the rare cases where a product is defective due to unforeseen manufacturing defects , please contact us within 14 days of your purchase by email to the following address : info@divertioz.com